Cloudflare was experiencing issues with its global network, the company said Tuesday, disrupting service for many websites and apps including X and OpenAI’s ChatGPT.
Cloudflare says issue resolved
Update 10:12 a.m. ET Nov. 18: San Francisco-based Cloudflare said that it has resolved the issue that led to outages that impacted many areas of the internet, including X, ChatGPT, Amazon and online games.
Original report: “Cloudflare is aware of, and investigating an issue which potentially impacts multiple customers,” the company posted in a status update shortly before 7 a.m. “We are working to understand the full impact and mitigate this problem.”
Cloudflare helps websites secure and manage their internet traffic.
By 8:55 a.m. ET, X appeared to be back online.
On its live status page, Cloudflare originally said it is “experiencing an internal service degradation,” which could cause some of its services to be “intermittently impacted.”
There were reports of widespread 500 errors, along with Cloudflare Dashboard and API failing, according to The Associated Press.
In an update posted approximately 20 minutes after its initial post, Cloudflare said the disruptions had begun to subside.
“We are seeing services recover, but customers may continue to observe higher-than-normal error rates as we continue remediation efforts,” the company said.
The online game League of Legends was another platform affected by the shutdown, The New York Times reported.
By 8:15 a.m. ET, Cloudflare said that error levels for some of its services had “returned to pre-incident rates.”
According to Downdetector.com, Spotify and the fan fiction website “Archive of Our Own” were also impacted by the outage, along with Amazon and OpenAI.
The outage hit nearly a month after Amazon Web Services experienced problems with its service, disrupting its online services for hours.
Also last month, Microsoft had to deploy a fix after an outage of its Azure cloud portal left users unable to access Office 365, Minecraft and other services.
Check back for more on this developing story.
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